YOUR ACCOUNT

General information

• Do you charge an inactivity fee?
• How can I close my account?
• How can I update my personal details on the account?
• Can I have more than one account?
• Is it possible to change the currency of my account?
• Can you help me with trading?

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Security

• How can I change my email address?
• I do not have access to my 2FA app, how can I restore the access to the account?
• How can I change a phone number on the account?
• How can I change my password?
• What is two-factor authentication (2FA)? How can I enable 2FA?

Demo account

• How long can I use a demo account for?
• What is the difference between the demo and live accounts?
• Do I have to pay to use the demo account?

Source of funds (SOF)

• What documents can I provide to verify my source of funds?
• What is a source of funds check?

Regulations

• Why do I have to provide a proof of identity document?
• How can I make a complaint?
• Who is your regulator?
• Do I need to pay tax on my profits? Should I pay taxes? / How does trading impact my taxes?

Account settings

• How can I unsubscribe from your newsletter?